Return & Refund Policy
We want you to love your Time Enforcers merchandise. If you're not completely satisfied, we offer a 30-day return policy — you have 30 days after receiving your item to request a return.
Eligibility
Items must be in the same condition you received them — unworn, unused, with tags, and in their original packaging. You'll also need your receipt or proof of purchase.
Digital Products
All digital purchases (comics, downloads) are final sale and are not eligible for returns or refunds.
Damages & Issues
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect so we can make it right.
How to Start a Return
Email us at info@timeenforcers.com with your order number to begin your return request. Please include your order number with your return shipment. Items sent back without first requesting a return will not be accepted.
Exchanges
To exchange an item, return it and once accepted, place a new order for the item you want.
Shipping Costs
Return shipping charges are the responsibility of the customer. Original shipping costs are non-refundable.
Refunds
Once we receive and inspect your return, we'll notify you of approval. If approved, you'll receive either a full refund to your original payment method or store credit — your choice. Please allow up to 10 business days for your bank to process the refund. If more than 15 business days have passed since approval, contact us at info@timeenforcers.com.
European Union Orders
If your order is shipped into the EU, you have the right to cancel or return within 14 days for any reason. Items must be unworn, unused, with tags, and in original packaging with proof of purchase.